HomeAway Vacation Rentals App Reviews

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Grande

Slick

Works smooth

Very good

Amazind app

Amigável

Amigável e veloz.

Great app

Super helpful

Awesome

I just have one word Awesome

Good app

Amazing app

Good app

Best ever

Oh yeah

Works great

Best Way to See the World

My wife and I used to think we needed to move abroad to truly experience life in different cultures. With HomeAway, you get the chance to live, dine, and explore cities around the world with a true sense of place.

Good but...

Should be able to select more options and requirements like the web site.

Good App

It's a really good app and the prices and offers wonderful.

Angry renter

I’m not posting much. But I do want homeaway to know that I don’t appreciate them not posting the review I already posted. Seeing that I booked a week stay at the beach. And someone else booked it under a listing that was supposed to be removed. Needless to say...I had no place to stay when I arrived at the beach and homeaway claims NO RESPONSIBILITY WHATSOEVER!!! If you don’t post, I will post on websites you advertise on that will get this point across. And I am persistent for sure. Especially after this incident!!!

Improving

At one of your listings the price per day is shown to be $177. For a fourteen day stay the owner wanted a total of approximately $4,000. The price per day should be closer to reality.

Annoying

You put in dates to search and it gives you results that may not even be available. You have to renter the dates, what’s the point. Looking at Msp view doesn’t change the search.

Parking

I always need a parking space everywhere I go. This needs to be included in the filters. I will not rent a place if I don’t know the parking situation. S and the nick name is annoying

Easy App!

I love the HomeAway app! So easy to book your vacation on the go!

Dates

I would appreciate a general search for the dates that I select, only showing me units that are available on the dates that I select. Not show me all available units and then having to see if it’s actually truly available for the dates that I need.

Big Bear Lake Home @ 523 Paine Ct. 92315

I normally don’t complain about accommodations that I rent for vacations. But this time is an exception. I would not rent this property ever again. Our extended family (14), rented this property for a 4 day stay, and wound up leaving after only 3 days due to the condition. Was not clean by anyone’s standards. Floors and floor coverings were dirty(floors) stained and dirty(floor coverings). Although advertised to accommodate 16, there were only 6 place settings of dishes, I guess we should eat in shifts! The property had no air conditioning which we weren’t told and we had a new born and the daytime temp in high 80’s-low 90’s. Some windows didn’t have screens so we couldn’t open windows due to mosquitoes! Very disappointing experience!

Bonnet Shores, Narragansett, RI

Comfortable, well-appointed home in a quiet neighborhood close to Kelly Beach via bicycle, 2 new bikes provided by owner. Enjoyed sitting at the picnic table watching rabbits, listening to songbirds in AM. Highly recommended! JHochman

Pet filter

I selected in the filter for places that allow pets. Then, upon making a selection it says pets aren’t allowed. Filtered should have tossed this property out of population. Very frustrating.

Protects Scam HomeOwners

Someone needs to sue this company. They have provided a way for scammers to scam the public out of millions of dollars with no recourse. It is shameful.

Mr Rose

Have been impressed with the app and the suggested places for vacation spots that fit to what we are looking for...makes lining up very easy and plenty of info on the places ...

Bad app

Impossible to navigate

Home Away is the Best!

Have used Home Away in the past, it’s much better than other vacation rental sites and user friendly. Always have had a positive experience with both the property and the owners.

Map view

Your map view does not connect to your show listings on the iPhone. Please fix.

Cavanaugh Bay Rental- Coolin, ID

We thoroughly enjoyed our stay at this cabin. It was so comfortable and homey and you could tell that the owners take great pride in making their home beautiful for renters. It is spacious and well stocked. Our grandkids played the board games every day. They especially enjoyed lively games of Life and Monopoly. They brought their inner tubes and floated down the stream and swam and fished at a secluded beach. They were especially competitive golfing at Priest Lake golf course. Oh, yes, we are now addicted to huckleberry milkshakes. What they said when we left?....”This is what memories are made of!”.

Deeplinking is poor

Not only does it force you to go to the app, it also doesn’t open it from a link sent via email in the app when you already have it downloaded. It makes you go to the App Store, open it there, then doesn’t even take you directly to the property the link is for. Poor user experience.

Booking fees are outrageous

I booked a condo for 10 days through HomeAway the total for rental $8k including fees paid directly to VACASA which I found out about after I did the book now. Then I got a second charge from HomeAway for and additional $400 in booking fees. I’m sure HomeAway is charging the owners to post on their site and also charging travelers fees too. #ripoff.

Glitching

Lately the app is glitching. I click on a name and it comes up with a blank on the conversation page and overview page. The payment page says the traveler didn’t arrange a booking. However she did and paid and checks in two days from now. I don’t know what is going on but please fix to make it easy to work with our customers!

Message

The app won’t let me scroll down as I type a message to the owner

Cottage on Fifth in Black Mtn. NC

Perfect cottage to stay in. Owner is sooo nice and made sure we had everything we needed. The cottage was cute and extremely clean. We had a wonderful restful getaway. I will attempt to stay there again!

Availability

I don’t recall having this challenge with VRBO before, I set my dates - which is 3 nights, number of people etc in the filters, the properties coming up say they’re available but then when I try to book it says 7 night minimum! Or on the first place it’s listed it says no minimum and then when you click into the details it says there is a minimum. Frustrating!! It’s Florida and I’m trying to book during hurricane season And now many of the listings have a no refund cancellation policy, how ridiculous is that?

Best way to book a vacation

I have booked three trips through the app... super easy and all trips were flawless. Loyal customer!!!

Booking rentals

I cannot book a rental on my phone OR my laptop if I am logged into my account on Home Away. I have used VRBO for many years and never had a problem before. The last 4 bookings I have made, I had to either call for the reservation or log out of my account and book it without being logged in. I contacted customer service. Their reply had me clear cookies etc, which I did to no avail. I am disappointed in this app at this point. JoAnn Langford

Bad property owners

Renter cancelled my booking on the grounds of needing more money app does not screen their property owners well enough. I have also ran into scam rentals on here too.

Recent stay at 1099188

Would highly recommend this place! Just enough for two couples or parents and two children. Right across from public beach Access and can view the beach from the porch. Very clean and owner is exceptional to work with. We will definitely be back!

App is set up silly!

Can’t flip through listings via map like Zillow, very annoying. But the worst part is if you are looking at cost it doesn’t really arrange it to include fees so there’s no way to know the difference in price unless you click on the request to book or calendar, makes it very inconvenient. They should have the price per night includes by all fees and taxes, otherwise it’s just silly!

Easy easy easy...

We almost exclusively use this app and have been very pleased in every situation with every owner and the personal touches. It’s pretty cool to be able to talk to the owners of the different properties and read the reviews and check out the properties. We have a lot of favorites and a lot of properties that will definitely go back to. Thank you home away!

Jeannie

Washer was being worked on when we arrived .Apartment size washer for 12 people. We had no washer while we were at whiteshell. Huge hole in floor of swimming pool deck along with the pool deck needing to be painted because of splinters. If it had not been for management on n. Captiva we would have really complained No outside shower . One shower head was in the mud . The shower had been torn down. The second outside shower was for washing sand off feet .this shower had three sides Kayak s did not work. Also smell of sewage as you drove into our yard

Booking Easy

Booking this trip was fast and easy!! I will write another review after my trip to let everyone know how the checkin, location, home and everything else goes.

Inconsistent Service

Homes are listed at a price and then owners charge more in person or demand high deposits that weren't disclosed in advance and HomeAway censors negative reviews.

First time using app

It's simple way to book a place! Love it and look forward to using it again!

Margaritaville

Beautiful home! Well kept. Easy in and out of channel. Nice Dock and shaded areas to sit back relax and enjoy sunset views.

Love it

We use this app regularly to locate great vacation properties nationwide.

Sister Bay Condo

We have yet to be disappointed by any one of our stays. I will continue to highly recommend Door County to anyone who asks about our trips here. Quiet, peaceful, walking distance to all of our favorite places!

Not transparent & HomeAway not accountable

Not only is there lacking transparency but when there is a problem with property ...the frustration is neither the “owner” nor the corporation /care & one has already paid everything upfront so there is no recourse. Soon after “the owner” declared bankruptcy & I list $2500 for rental & of course HomeAway had never even gone to inspect property with list of my complaints...including cameras, no heat, $ everything but child-friendly.

Issue

Cannot use app to look up a property

Love it!

I’m in charge of planning and making reservations for our family trip this summer. I wasn’t sure where to even begin with since I’ve never rented a house for a trip but we are a very large group and a hotel was out of the question. This app made it so easy and a lot of the houses are super affordable!

Great

The house is going to be great and it looks very nice in this website is great I can’t wait to use it more often I’m so glad you guys made this app thank you I love you guys

review

easy to navigate app . helping me a lot with planning my vacation for next year due to instant messaging with owners of the properties . couldn’t be happier i’ve found this app

False description of property

This property should be removed from listings. It was no way, a luxury farmhouse. I suspect relatives wrote the reviews, except for the most recent review, which accurately described this deplorable “farmhouse” We have used your web site previously. Our son rented a farmhouse in Lancaster and it exceeded all our expectations. Confidence lost!!! I would suggest the phone number to Home Away be more visible, and not lost in the fine print. Then renters would be able to reach you when property does not meet description. Problem would have been resolved if we were moved to a suitable location. Over $2000.00 wasted. The home needed renovated baths,sinks were low, shower in one bath poured water and could not be adjusted to shower setting. Mold and hair stuck in drains. We did our own cleaning Of old dirty pans , carpets were threadbare in some places, and all carpeting was dingy and OLD! The valances were visibly dusty, Many light bulbs were missing in lamps and chandeliers. When sheets were uncovered dead insects were revealed. Appliances were operational but very dated. Not a decent coffee pot in the cupboard. The area is transitional and not indicative of the better more suitable parts of Fredrick. Trucks and traffic behind king bedroom ,very noisy and disturbing. Vacation from sleep and rest!

Very hard to use

I’m sure this all works for the saavy generation but we are finding it very user- unfriendly.

Red room at Hilton Head

Stephanie was outstanding. Treated us like we were her favorite family member or best friend. Room was nicer than picture showed. Small but perfect for two people. Loved the extras provided by rental company. Water and chocolate in refrig and four different coffee flavors for Coffee maker. Very secure. Completely stress free reservation process.

Love it!

Great experience using home away!

Racist home owners

This app is full of these racist owners that terminated from Airbnb app.

Cozy Cove Siesta Keys

Great place to stay. Nice area, close to the beach and restaurants and great rate. Super parking too! Linda

Vacation

Thanks Valerie for sharing your beautiful condo. The condo was just as pictured. Beds were comfortable and the linens were top quality. Towel service was great, not having to laundry them when we left was a great amity. Having a bathroom for each bedroom was also a great convenience. Kitchen was well stocked with everything needed for a great week. This was our first time to the South Carolina Beaches and we were very pleased. I’m sure we’ll be back. Thanks again.

Frustrating

It is very frustrating that the app does by provide any contact information. I have booked two different trips through this app that have been unexpectedly cancelled by an owner. The owners should be held to a higher standard and have consequences if they cancel a booking. This app is too pro owner and provides no protection for the users.

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